Diploma of Hospitality Management

Course Units

28 units must be completed:

• 11 core units

• 17 elective units

Core Units

​

1. SITXCCS015 Enhance customer service experiences

2. SITXCCS016 Develop and manage quality customer service practices

3. SITXCOM010 Manage conflict

4. SITXFIN009 Manage finances within a budget

5. SITXFIN010 Prepare and monitor budgets

6. SITXGLC002 Identify and manage legal risks and comply with law

7. SITXHRM008 Roster staff

8. SITXHRM009 Lead and manage people

9. SITXMGT004 Monitor work operations

10. SITXMGT005 Establish and conduct business relationships

11. SITXWHS007 Implement and monitor work health and safety practices

​

Elective Units

​

1. SITEEVT020 Source and use information on the events industry

2. SITEEVT026 Manage event production components

3. SITEEVT028 Manage on-site event operations

4. SITHFAB021 Provide responsible service of alcohol

5. SITEEVT023 Plan in-house events

6. SITXHRM010 Recruit, select and induct staff

7. SITXMPR011 Plan and implement sales activities

8. SITXMPR012 Coordinate marketing activities

9. SITHCCC023* Use food preparation equipment

10. SITHCCC027* Prepare dishes using basic methods of cookery

11. SITHCCC028* Prepare appetisers and salads

12. SITHGAM022 Provide responsible gambling services

13. SITHKOP013* Plan cooking operations

14. SITXCCS017 Use a computerised booking system

15. SITXFSA005 Use hygienic practices for food safety

16. SITXFSA005 Use hygienic practices for food safety

17. SITXFSA006 Participate in safe food handling practices